:root {
  --support-blue: #0b5db7;
  --support-cyan: #29c8cf;
  --support-blue-wash: rgba(20, 115, 230, .08);
}

.support-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(240px, 30vw);
  min-height: 650px;
  padding-top: clamp(90px, 11vw, 168px);
  border-bottom: 1px solid var(--line);
}
.support-hero > div:first-child { align-self: start; padding-bottom: 100px; }
.support-hero h1 { max-width: 900px; margin: 0 0 32px; font: 500 clamp(64px, 9vw, 126px)/.84 var(--display); letter-spacing: -.072em; }
.support-hero h1 em { color: var(--support-blue); font-style: italic; font-weight: 500; }
.support-intro { max-width: 650px; color: var(--muted); font-size: 17px; line-height: 1.7; }
.support-index { align-self: stretch; display: grid; grid-template-rows: auto 1fr auto; padding: 28px; border-right: 1px solid var(--line); border-left: 1px solid var(--line); background: linear-gradient(145deg, transparent 0 65%, var(--support-blue-wash) 65%); }
.support-index span, .support-index small, .support-label { font: 750 10px/1.3 var(--mono); letter-spacing: .13em; }
.support-index strong { align-self: center; color: var(--support-blue); font: 500 clamp(100px, 16vw, 230px)/.75 var(--display); letter-spacing: -.08em; }
.support-index i { position: absolute; width: 11px; height: 11px; margin: 30px 0 0 2px; border-radius: 50%; background: var(--support-cyan); box-shadow: 0 0 0 7px rgba(41, 200, 207, .14); }

.support-workspace { display: grid; grid-template-columns: minmax(280px, .8fr) minmax(0, 1.5fr); padding-top: 0; padding-bottom: clamp(80px, 10vw, 150px); }
.support-routing { padding: clamp(54px, 6vw, 86px) clamp(28px, 4vw, 62px) 0 0; }
.support-routing > h2 { margin: 18px 0 44px; font: 500 clamp(38px, 4.5vw, 64px)/.98 var(--display); letter-spacing: -.05em; }
.support-label { margin: 0; color: var(--support-blue); }
.route-card { padding: 26px 0; border-top: 1px solid var(--line); }
.route-card--pagevero { border-top: 3px solid var(--ink); }
.route-card > span { color: var(--support-blue); font: 750 9px/1 var(--mono); letter-spacing: .12em; }
.route-card h3 { margin: 13px 0 9px; font: 500 25px/1.1 var(--display); }
.route-card p { margin-bottom: 14px; color: var(--muted); font-size: 14px; line-height: 1.7; }
.route-card a, .route-links a { font-size: 12px; font-weight: 750; text-decoration: underline; text-underline-offset: 4px; }
.route-links { display: flex; flex-wrap: wrap; gap: 16px; padding-top: 20px; border-top: 1px solid var(--line); }

.ticket-panel { align-self: start; margin-top: -52px; border: 1px solid var(--ink); background: var(--paper); box-shadow: 18px 18px 0 var(--support-blue); }
.ticket-panel__head { display: flex; align-items: flex-start; justify-content: space-between; gap: 30px; padding: 34px clamp(24px, 4vw, 54px); border-bottom: 1px solid var(--ink); }
.ticket-panel__head h2 { margin: 9px 0 0; font: 500 clamp(34px, 4vw, 52px)/1 var(--display); letter-spacing: -.045em; }
.ticket-panel__head > span { color: var(--muted); font: 700 10px/1 var(--mono); letter-spacing: .1em; }
.support-form { display: grid; gap: 27px; padding: clamp(28px, 4vw, 54px); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 24px 18px; }
.support-form label { display: grid; gap: 9px; min-width: 0; }
.support-form label > span { font-size: 12px; font-weight: 760; }
.support-form label > span b { color: var(--support-blue); }
.support-form label > span small { margin-left: 5px; color: var(--muted); font: 650 9px/1 var(--mono); letter-spacing: .08em; text-transform: uppercase; }
.support-form input, .support-form select, .support-form textarea { width: 100%; min-height: 52px; padding: 13px 14px; border: 1px solid var(--line); border-radius: 0; outline: 0; background: transparent; color: var(--ink); font: 14px/1.5 var(--sans); transition: border-color .18s ease, box-shadow .18s ease, background .18s ease; }
.support-form textarea { min-height: 180px; resize: vertical; }
.support-form select { appearance: auto; }
.support-form input:hover, .support-form select:hover, .support-form textarea:hover { border-color: var(--ink); }
.support-form input:focus, .support-form select:focus, .support-form textarea:focus { border-color: var(--support-blue); background: var(--support-blue-wash); box-shadow: inset 4px 0 0 var(--support-blue); }
.support-form label > small { color: var(--muted); font-size: 11px; line-height: 1.55; }
.support-honeypot { position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important; }
.form-submit { display: grid; grid-template-columns: 1fr auto; align-items: center; gap: 24px; padding-top: 4px; }
.form-submit p { max-width: 550px; margin: 0; color: var(--muted); font-size: 11px; line-height: 1.65; }
.form-submit p a { color: var(--ink); font-weight: 750; text-decoration: underline; text-underline-offset: 3px; }
.support-submit { display: inline-flex; align-items: center; justify-content: space-between; gap: 42px; min-width: 190px; min-height: 54px; padding: 0 18px; border: 1px solid var(--ink); background: var(--ink); color: var(--paper); font-size: 12px; font-weight: 760; cursor: pointer; transition: transform .18s ease, background .18s ease, color .18s ease; }
.support-submit:hover:not(:disabled) { transform: translateY(-2px); background: var(--support-blue); color: white; }
.support-submit:focus-visible { outline: 3px solid var(--support-cyan); outline-offset: 4px; }
.support-submit:disabled { cursor: wait; opacity: .6; }
.support-status { display: none; margin: 0; padding: 17px 18px; border-left: 4px solid var(--support-blue); background: var(--support-blue-wash); color: var(--ink); font-size: 13px; line-height: 1.55; }
.support-status.is-visible { display: block; }
.support-status.is-error { border-left-color: #bd2929; background: rgba(189, 41, 41, .08); }

.support-footnote { display: grid; grid-template-columns: minmax(180px, .45fr) 1fr; gap: 30px; padding-top: 34px; padding-bottom: 34px; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.support-footnote span { color: var(--support-blue); font: 750 10px/1.4 var(--mono); letter-spacing: .13em; }
.support-footnote p { max-width: 720px; margin: 0; font: 500 clamp(21px, 2.6vw, 34px)/1.25 var(--display); }

html[data-theme="dark"] .ticket-panel { box-shadow: 18px 18px 0 #1456a3; }
html[data-theme="dark"] {
  --support-blue: #75b6ff;
  --support-blue-wash: rgba(117, 182, 255, .1);
}
html[data-theme="dark"] .support-form input,
html[data-theme="dark"] .support-form select,
html[data-theme="dark"] .support-form textarea { color-scheme: dark; }

@media (max-width: 900px) {
  .support-hero { grid-template-columns: 1fr; min-height: 0; }
  .support-index { display: none; }
  .support-workspace { grid-template-columns: 1fr; }
  .support-routing { padding-right: 0; padding-bottom: 78px; }
  .ticket-panel { margin-top: 0; box-shadow: 10px 10px 0 var(--support-blue); }
}

@media (max-width: 620px) {
  .support-hero { padding-top: 80px; }
  .support-hero h1 { font-size: clamp(58px, 18vw, 84px); }
  .support-intro { font-size: 15px; }
  .form-grid, .form-submit, .support-footnote { grid-template-columns: 1fr; }
  .ticket-panel__head { padding: 28px 22px; }
  .support-form { padding: 28px 22px; }
  .support-submit { width: 100%; }
}

@media (prefers-reduced-motion: reduce) {
  .support-submit, .support-form input, .support-form select, .support-form textarea { transition: none; }
}

/* Support routing metadata remains legible without diluting the editorial scale. */
.support-index span,
.support-index small,
.support-label,
.route-card > span,
.ticket-panel__head > span,
.support-form label > span small,
.support-footnote span { font-size: 11px; }
